MEMBER STORIES • 

Richard

's story

Richard waved goodbye to spreadsheets by choosing Crunch for his electrician accounting

Richard Grey, owner of Greys Contracting Ltd, switched careers, swapping policing for electrics and has not looked back. Discover how Crunch’s dedicated team of superhero client managers and expert accountants have freed up Richard to focus on growing his business.

Name

Richard Grey

Business name

Greys Contracting Ltd

Line of work

Electrical services

member since

October 2020

Richard Grey started his career as a police offer, but had a change of heart. A return to college to retrain as an electrician followed by a period of contracting led to Richard going it alone. After an admittedly challenging start, Richard’s business is now thriving - and Crunch is by his side.

“The majority of my work comes from word of mouth, but then around 25% comes from social media.”

Asked about his top tip for someone looking to follow in his footsteps, Richard said: “Make sure you have a couple of months’ worth of money behind you, because even when the work comes in, people are slow at paying you. Never believe somebody when they say the cheque is in the post!”

Fortunately, Crunch’s Automated Late Payment Reminders help ease some of the aggravation that can come with slow-paying clients. Richard, who joined Crunch in October 2020, said: “Crunch has definitely been helpful - without a shadow of a doubt.”

“Now I know if an invoice has been paid or not. I’m not searching through Excel spreadsheets, which is always good. Also the fact I don’t have to deal with HMRC - Crunch does it for me.”

Richard particularly enjoys the visibility that the Crunch software gives him of his business performance, adding: “I can log in and the dashboard shows me where I am with my finances (provided everything is up to date). At a glance, I can see exactly how my business is doing.”

For Richard the focus is now keeping up with demand, and, as his business grows, Crunch is designed to grow with him.

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Richard

Why business owners love us

Rik

July 7, 2023

I have been with Crunch for many years. I wanted to express my appreciation for the exceptional services provided by Crunch. Their professionalism, attention to detail, and expertise have been invaluable in managing my finances effectively. Working with them has been a pleasure, and I highly recommend their services to anyone seeking reliable and knowledgeable accountants.

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Stew L

July 6, 2023

As someone that’s new to being self employed, Crunch made the whole set up process easy. From my initial call to understand the process, the check ins to see how I was doing to actually going ahead. Once I was set up the support team were amazing at answering the millions of questions I had and they’re always at the end of the phone or email if I need them. I even had a full 45 minute call to walk through the full system which was amazing.

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PMC Ltd

June 29, 2023

I really appreciated the way the Crunch staff member adjusted to my knowledge and confidence level - which was relatively low. She helped me work out what I needed to do and was incredibly helpful and patient as I went through my interminable snagging list. This has been my experience with Crunch staff in general - but when tasks build up, it's easy to put off direct contact - when, in fact, this makes all the difference.

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