MEMBER STORIES • 

Emily

's story

Emily’s management consultancy accounting is taken care of so she can focus on her dream business

Emily provides management consultancy services in the leadership and talent space, and describes Crunch as her “invaluable accounting partner”.

Name

Emily O'Brien

Business name

Create Serendipity Ltd

Line of work

Management consultancy

member since

August 2018

When Emily moved back to the UK from Dubai in 2017, she was at something of a crossroads. Using her extensive experience in working for management consultancy firms, she decided to start her own business, so she turned to Crunch to handle the accounting side of things.

“Everyone I’ve dealt with at Crunch is very friendly and supportive, and I’ve received excellent service in completing all my accounting needs. I know that I can always reach out and get support from Crunch when I need it.”

Emily admits that the accounting side of running a business is her least favourite part, but that’s where Crunch comes in. She explains: “I’m so impressed with the service I receive from my client manager - Patrick Atherton. He has guided and taught me so much throughout the last two years and made it simple for me to understand what I need to do and why.”

“Crunch is a flexible service that allows you to manage things autonomously, while also being able to pick up the phone and speak to someone easily and quickly.”

Her top tip to someone just starting out? “Make sure you understand what you need to do with your accounts and keep on top of it!”

You can join Emily in receiving Crunch’s accounting expertise and support by signing up to one of our tailored packages - each designed to fit your business type.

Get in contact with 

Emily

Why business owners love us

Rik

July 7, 2023

I have been with Crunch for many years. I wanted to express my appreciation for the exceptional services provided by Crunch. Their professionalism, attention to detail, and expertise have been invaluable in managing my finances effectively. Working with them has been a pleasure, and I highly recommend their services to anyone seeking reliable and knowledgeable accountants.

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Stew L

July 6, 2023

As someone that’s new to being self employed, Crunch made the whole set up process easy. From my initial call to understand the process, the check ins to see how I was doing to actually going ahead. Once I was set up the support team were amazing at answering the millions of questions I had and they’re always at the end of the phone or email if I need them. I even had a full 45 minute call to walk through the full system which was amazing.

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PMC Ltd

June 29, 2023

I really appreciated the way the Crunch staff member adjusted to my knowledge and confidence level - which was relatively low. She helped me work out what I needed to do and was incredibly helpful and patient as I went through my interminable snagging list. This has been my experience with Crunch staff in general - but when tasks build up, it's easy to put off direct contact - when, in fact, this makes all the difference.

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